-
Staff Software Engineer
March 2023 - April 2026
Zendesk
San Francisco, CA
- Technical strategy and complex projects for the web and shopping cart teams.
- Improved billing application smoke test success rate from 97.3% (red) to 99.8% (green).
- Designed and stress-tested reliability and availability guardrails for a new marketing website stack.
-
Senior Software Engineer
January 2020 - February 2023
Zendesk
San Francisco, CA
- Led large content migration for 15-locale site from third-party platform to in-house CMS.
- Developed REST API layer for CMS for programmatic content creation and content delivery.
-
Web Engineer
December 2017 - December 2019
Zendesk
San Francisco, CA
-
Full-Stack Developer
June 2015 - March 2017
Worldreader
San Francisco, CA
- Sole staff developer on two apps used by staff and school partners.
-
Front-End Developer
March 2014 - June 2015
Worldreader
San Francisco, CA